USER FEEDBACK

Real-Time Feedback. Real Impact.

Feedback should lead to action. Quick, focused input helps teams improve services as they happen.

FROM RESTROOM RATINGS TO CAFETERIA REVIEWS

Tap. Rate. Improve.

Place Nhance QR codes across your spaces — in washrooms, cafeterias, meeting rooms, lobbies, and more. 
Each scan launches a lightweight form customised to the service or space. Ratings and suggestions are instantly logged, routed to the right team, and visualised on dashboards for action.

EVERY TOOL TO CLOSE THE FEEDBACK LOOP

Designed for Response, Not Just Collection

Make collecting feedback effortless for users. Empower your team with powerful tools for immediate, impactful action.

Zone-Specific Feedback

Every QR is mapped to its specific location.

Customisable Forms

Use stars, emojis, yes/no, or text feedback.

Instant Routing

Feedback tagged and assigned to the correct team.

Anonymity Option

Encourage honesty with optional anonymity.

 Response Tracking

View issue resolution times and status.

 Feedback Heatmaps

Visualise patterns across space and time.

 Historical Trends

Compare service quality over weeks or months.

 Notification Alerts

Auto-flag poor ratings or repeated complaints.

Zone-Specific Feedback

Every QR is mapped to its specific location.

Customisable Forms

Use stars, emojis, yes/no, or text feedback.

Instant Routing

Feedback tagged and assigned to the correct team.

Anonymity Option

Encourage honesty with optional anonymity.

 Response Tracking

View issue resolution times and status.

 Feedback Heatmaps

Visualise patterns across space and time.

 Historical Trends

Compare service quality over weeks or months.

 Notification Alerts

Auto-flag poor ratings or repeated complaints.

FAST FEEDBACK. FASTER RESPONSE.

From Scan to Action — in 3 Steps

Never miss valuable input again. Nhance's frictionless process guarantees all feedback is received and acted upon, ensuring no comment falls through the cracks.

FAST FEEDBACK. FASTER RESPONSE.

From Scan to Action — in 3 Steps

Never miss valuable input again. Nhance's frictionless process guarantees all feedback is received and acted upon, ensuring no comment falls through the cracks.

1

Scan

User scans the QR code placed in a physical space.

2

Rate & Submit

Quick form for rating + optional comments.

3

 Trigger & Track

Data logged, assigned, and visible in dashboards.

DON'T JUST COLLECT — RESOLVE, IMPROVE, REPEAT

Feedback That Closes the Loop

Implement an effective feedback system and see the difference. Gain measurable benefits in improved services, higher engagement, and stronger customer loyalty.

Effortless Feedback for Employees & Visitors

Proactive Issue Resolution for FM & Admins

Workplace Trends & Service Insights for Leadership

Stronger Culture of Responsiveness and Care

Effortless Feedback for Employees & Visitors

Proactive Issue Resolution for FM & Admins

Workplace Trends & Service Insights for Leadership

Stronger Culture of Responsiveness and Care

CONNECTED TO ACTIONS, NOT JUST STORAGE

Feedback That Talks to Your Systems

CONNECTED TO ACTIONS, NOT JUST STORAGE

Feedback That Talks to Your Systems

Integrate with facility management apps (auto-creating work orders), SMS/WhatsApp, Slack/Teams (for instant alerts), and analytics platforms (dashboards). API connections enable custom routing to HR, IT, or operations teams.

GIVE USERS A VOICE, WHEREVER THEY ARE

 Every Space Has a Story

GIVE USERS A VOICE, WHEREVER THEY ARE

 Every Space Has a Story

Targeted feedback drives specific improvements. Different areas of your organisation benefit uniquely, allowing for precise enhancements where they matter most.

SEE WHAT HAPPENS WHEN FEEDBACK BECOMES ACTION

 Voice of the Workplace

Discover the impact of Nhance firsthand. See how leading organisations leveraged our solution to redefine and elevate their service quality across all touchpoints.

POWERED BY NHANCE CONNECTED PORTFOLIO INTELLIGENCE PLATFORM

Meet Maverick: Your AI for Smarter Buildings

POWERED BY NHANCE CONNECTED PORTFOLIO INTELLIGENCE PLATFORM

Meet Maverick: Your AI for Smarter Buildings

Maverick is Nhance’s agentic AI designed to support every service across your building portfolio. Built on the open-architecture Context Model Protocol (CMP), it understands the full context of your spaces - who’s using them, how they perform, and what they need next.

With dedicated AI agents for energy, maintenance, workplace experience, and more, Maverick turns building data into real-time action.

EVERYTHING YOU NEED TO MAKE EVERY VOICE COUNT
Feedback FAQs
EVERYTHING YOU NEED TO MAKE EVERY VOICE COUNT
Feedback FAQs
  1. Do users need to log in to give feedback?

    No — QR feedback forms work anonymously or with optional name entry.

  2. Can we customise feedback forms?

    Yes — choose rating types, questions, and response formats.

  3. Can feedback be submitted in different languages?

    Yes — multi-language support is built-in.

  4.  What happens after feedback is submitted?

    Low scores trigger alerts or tasks. All feedback is logged and reportable.

  5. Is it mobile-optimised?

    Yes — QR feedback works perfectly on any smartphone.

  6. Can we track response and resolution time?

     Yes — from submission to closure, it's all logged.

  7. Can feedback go to different teams based on location?

    Yes — routing rules are configured per QR zone.

  8. Can users submit photos with complaints?

    Optional — image uploads can be enabled for reporting issues.

  9. Does it work offline?

    Forms require internet to load; responses are saved in real time.

  10. How quickly can we set this up?

    Within 2–3 days. Just generate QR codes and place signage.

NEWSLETTER SUBSCRIPTION

Smarter Spaces. Smarter Updates.

Subscribe to get inspiring stories, product updates, and insights on how technology is transforming the way we experience buildings.

 
NEWSLETTER SUBSCRIPTION

Smarter Spaces. Smarter Updates.

Subscribe to get inspiring stories, product updates, and insights on how technology is transforming the way we experience buildings.