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How a Real Estate Owner Streamlined FM Operations Across 5 Buildings
How a Real Estate Owner Streamlined FM Operations Across 5 Buildings
A 5-building campus reduced fault response times and streamlined preventive maintenance using Nhance’s twin-powered platform, improving uptime and audit-readiness.
Sector
Commercial Real Estate – Multi-Building Campus
Platform
Nhance Digital Twin + FIXO FM
Solution
Fault Resolution + SLA Automation
How a Real Estate Owner Streamlined FM Operations Across 5 Buildings
A 5-building campus reduced fault response times and streamlined preventive maintenance using Nhance’s twin-powered platform, improving uptime and audit-readiness.
Sector
Commercial Real Estate – Multi-Building Campus
Platform
Nhance Digital Twin + FIXO FM
Solution
Fault Resolution + SLA Automation
Manual Processes Were Slowing Everything Down
With growing tenant density and ageing systems, fault response was lagging. PPMs were done on paper, work orders lacked closure proof, and systems weren’t integrated. Facility teams were overwhelmed.
Digitising Faults, SLAs, and Maintenance in One Twin-Connected System
Nhance integrated all core assets — HVAC, electrical, lifts, and water — into one digital twin. Work order management, escalation, SLAs, and preventive maintenance were digitised through the FIXO platform.
- 2,300+ work orders digitised
- Predictive alerts for 80% of systems
- Full audit trail and SLA tracking
- App-based issue closure
Faster Resolution, Cleaner Audits, Happier Tenants
- 47% faster fault resolution
- 32% improvement in SLA compliance
- Transparent, accountable operations
- Fewer complaints from tenants and stakeholders
What Our Clients Said
Step into the future of smarter buildings
Whether you’re an Owner, Operator, or Occupant, Nhance CPIP delivers the intelligence you need — from real-time data and seamless integrations to sustainable outcomes that matter. Start transforming your building today.